Refund Policy

Last updated: 2026-09-29

• Unused credit packs can be refunded within 14 days of purchase.
• A premium unlock can be refunded within 7 days if no PDF has been downloaded.
• If you paid but did not receive credits or an unlock, contact us — we fix it within 2 business days.
• Credits charged for a failed AI request are refunded automatically.

Contact support@arkadya.tech with your account email and order number. Refunds go back to the original payment method (PromptPay refunds may be made by bank transfer).